Automated messages from a web shop are a powerful tool to increase sales and improve the customer experience. Well, if you do it correctly. You have probably seen automated messages in the form of e-mails and or SMS: Tips on related products to customers who have recently made a purchase.…
Digitalization is the key to automation. Of course, you can digitize individual parts of your workflow — turning them from manual to digital — but the real impact comes when you merge your digital processes into one flow. That’s digitalization, and that’s when you see major cost savings and increased…
41% percent of the web consists of websites made in WordPress. This whopping quantity really illustrates the power of WordPress and how common it is for writing blogs or create websites for any business around the globe. In this blog, we will present how you can create a lead from…
“How likely is it that you would recommend our product to a friend or colleague?” This is one of the most frequently asked questions in customer surveys, and it is not without reason. This question is the basis of an NPS, Net Promoter Score, which provides clear feedback from the…
To say that APIs, Application Programming Interface, is a vital component in any modern application isn’t exactly going out on a limb. The way today’s websites and systems communicate with each other and let users almost effortlessly access a vast amount of information, all thanks to APIs, is very much…
Microsoft serves as a powerful spreadsheet tool, allowing users to manage and structure data and staff within an organization. We at Bosbec have created an Add-in for Microsoft Excel to let users access the Bosbec platform directly from the Microsoft Excel interface. Connected to a workflow you install on your…
Azure Active Directory (Azure AD) is a cloud-based platform from Microsoft, used to assist employees in accessing both internal and external services. Services such as Microsoft 365 or internal cloud applications developed within an organization. Administrative Units in AzureAD are resources or containers for other Azure AD resources, such as…
Even if gaining new customers is vital for any business, the top priority within sales is to retain existing ones. A popular way of doing so is to implement customer loyalty programs, where a number of functions can be included; points system to keep track of how much is being…