In today’s customer-driven world, businesses rely on seamless communication and efficient CRM workflows. When combining a powerful PBX system like Dstny with a flexible CRM like Odoo, the true potential is unlocked through smart integration – and Bosbec is here to make that possible. Unlike rigid, pre-built connectors, Bosbec enables…
Integration and Automation for the Future of Communication Bosbec has become an official alliance partner of Dstny, a European leader in secure cloud communications. Through this partnership, Dstny customers have the opportunity to access a powerful integration and automation platform that connects telephony with modern IT systems such as Microsoft…
Integrate Bosbec to Innovaphone Video Conference and create new smart functions. A video conference is often done to book meetings with “known” people. Sometimes, there may be a need to create meetings for external stakeholders. It may be easier to let them book meetings when they have time. When we…
One of our customers needed better communication with on-call staff during incidents. Being on duty, an operator would receive an SMS about an alarm, which rarely was enough to wake the operator during nighttime. Our customer needed to call the cellphone, a function unavailable in their existing system. Luckily, being…
“How likely is it that you would recommend our product to a friend or colleague?” This is one of the most frequently asked questions in customer surveys, and it is not without reason. This question is the basis of an NPS, Net Promoter Score, which provides clear feedback from the…